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Monday, December 19, 2016

Enhancing Business Phone Systems Austin

By Donna Burns


The modern market is characterized with a lot of controversy in terms of product quality and price. This disparity has greatly rendered the purchase process a daunting task. The selection process is even worse when the buyer has no in-depth information on what he/she is procuring. This is no different when it comes to business phone systems Austin. This article takes you through the essential factors to consider when investing in telephone networks.

To begin with, it is of paramount importance to consider the aspect of maintenance whenever procuring a communication solution. Although replacement hardware is a key component of keeping a business a network up and running, there are other maintenance tasks that should be completed on a regular basis to keep the system running at its optimum performance.

As technology advances, the operating system and firmware versions need to be consistently updated to keep pace with new technology. Many performance issues can appear when additional features are added without upgrading the core components of the system. In many cases, advancements in network technology can have a direct effect on the performance of a voice over IP enabled phone system. In most cases, the system vendor will have recommendations to upgrade firmware on key hardware components or they might even suggest that you upgrade to the latest version of software available.

Regular back-ups of the system should be undertaken. As with any computerized technology, should the system have a major failure you'll need a backup to restore service as soon as possible. Without a backup of all extensions, call routing, and announcements, the phone system information would have to be re-entered manually. This essentially causes the system to have to be set up all over again which would cost the business valuable time and money.

Define your distinct feature requirements. By defining your requirements ahead of the purchase, you are able to leverage your bargaining power. This entails understanding how your organization operates and customizing the installation towards enhancing efficiency and integration of functions. Discussing with other staff what features they use and like can be a great way to start formulating a list. Remember, there is no sense in paying for features that you don't use. Eliminating unnecessary additions (without cutting yourself short) is another way down the cost of a phone system. Try choosing features which bring value to your company by saving time and increasing productivity.

The aspect of system monitoring comes handy in enhancing optimal performance and staying ahead of potential risks. Usually, when hardware starts failing, certain alarms will be triggered on the unit. By being observant for such symptoms, the administrator will be in apposition to contain them before aggravating. Alarms can be raised from poor call and audio quality. Monitoring provides a proactive approach to issues.

In case of voice over IP solutions, network performance becomes a key element in how well the phone makes receiving calls. Monitoring on the network side should also be completed with VoIP technology in mind. The business phone system also has tools that will help the system administrator pinpoint causes of poor audio quality that are related to network performance issues. These tools are dependent on the model of phone system purchased however; most manufacturers recognize the need to have a way to monitor VoIP traffic on a converged network.

In conclusion, installing a communication solution on itself does not guarantee security and efficiency in the dissemination of information. In addition, an organization should invest in regular repairs and maintenance. This reduces down-times in the unit and ensures reliability and durability. Check out on the above insights when making this investment.




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